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204 results found

  1. As an Agent, The Scheduling Process Should Be Simpler

    As an agent, how do a schedule a showing? The dashboard is very confusing. It should be the fist thing we see and staight forward.

    4 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  2. As an Agent, The Dashboard is Confusing

    It shows too much information or not enough. Overall it is as if an agent doesn't know what to do first. The appointment totals module is distracting.

    4 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  3. As an Agent, I Want to Double Click on the Calendar to Schedule a Showing

    Agents would like to double click on calendar dates to schedule showings. Much like outlook and scheduling a new event.

    4 votes

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    0 comments  ·  Calendar  ·  Admin →
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  4. As a User, We Need A Spell check for Feedback

    Agents would like to have spell checking services in the app or website when submitting feedback.

    4 votes

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    0 comments  ·  Feedback  ·  Admin →
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  5. As an Agent, I Would Prefer If All Texts Came From a Single Number

    I frequently do 20-30 previews in a week. It's quite frustrating to have ShowingTime fill up my text messages w/ request/confirmation/cancellation/etc because you use so many different phone numbers for these.

    4 votes

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  6. As an agent, it is difficult to find where to create a new feedback template, and not intuitive to create a new template

    As an agent, it is difficult to find where to create a new feedback template, and not intuitive to create a new template

    3 votes

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    0 comments  ·  Feedback  ·  Admin →
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  7. As a co-listing agent, I would like to receive any direct messages the buyer's agent sends to the LA (through ST messages feature)

    As a co-listing agent, I would like to receive any direct messages the buyer's agent sends to the LA (through ST messages feature), and vice versa. Any communication on any appointment through the messaging feature should automatically go to all three parties (LA, Co-LA, BA).

    3 votes

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  8. Buyer Reminders

    Option to send automated reminders to buyers about Showings

    3 votes

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  9. As an Agent, I would like to see totals on reports

    Agents often want to know how may showings they had per month, per week or per year. They would like to know how many per buyer or of different types. This could also be very Year in review related.

    Example:

    You had 3 appointments in the last week, 23 in the last month and 109 in the last year. Of these appointments, 50 were showings, 33 were walk throughs and 4 were canceled due to inclement weather.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  10. As an admin, I want to be able to change the agent in next gen after the showing has been scheduled

    admins would like to update the requesting agent name after a showing has been scheduled. Perhaps a different team member needs to cover or take over a showing.

    3 votes

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    1 comment  ·  Appointments  ·  Admin →
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  11. As a User, I'd Like Next Gen to feature Showing Beacon

    Users would like Showing Beacon controls in Next Gen.

    3 votes

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    0 comments  ·  Service  ·  Admin →
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  12. As an Agent, I want to See all times in the Mobile Time selector

    Next Gen only shows appointment times that are from {NOW} forward and match the selected duration. So if an appointment duration is 1 hour and lead time exists we will not initially show a time on the calendar that might work. Agents may decide that they don't need an hour after all and prefer to select the next available time.

    3 votes

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  13. As an Agent, I Dislike that some Menus Like duration or appointment type are hidden

    When scheduling appointments, agents would like the preferences and options to be visible for easy selection without having to go into a menu.

    3 votes

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  14. As an User, I would like to See the Agent details on all Notifications

    Listing agents are looking to always see the requesting agent information in notifications and on screens at a top level. They do not want to have to dig for it.

    3 votes

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  15. As a Next Gen User, I'd Like to Add Feedback on Behalf of Other Agents

    As an agent, I'd like to enter feedback on behalf of other agents

    3 votes

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    2 comments  ·  Feedback  ·  Admin →
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  16. As an Agent, I Want to Mark Appointments that Did Not Show

    Mark appointments as no show. I am going through my showing history now and I see that I had 6 appointments confirmed, but when I look at my supra lockbox history only 2 of those appointments actually showed. I wish there was a way to go back and mark these appointments as no-show. Theres no way for me to go back and cancel these appointments that happened in the past

    3 votes

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  17. As an Agent, I Need Dashboard customization options so that I can see upcoming showings easier

    Be able to collapse or Hide calendar view so I can see my upcoming showings on my listings without half of the screen being taken up by the calendar

    3 votes

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    1 comment  ·  Calendar  ·  Admin →
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  18. As an Agent, I need an easier way to see the listing agent details when scheduling appointments

    Buyers agent would like an easier way to see the listing agent info when in the process of scheduling appointments.

    3 votes

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  19. As an Agent, I Find it Difficult to Scroll on Mobile on My Listing page

    The “my listings” dashboard screen is extremely touchy. If you hold your finger down while scrolling it will select the listing. Please make that screen less touchy. Or maybe require the listing to be chosen in another way?

    3 votes

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    0 comments  ·  Listings  ·  Admin →
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  20. As an Agent, I Need to See My Confirmed Showings Clearly

    The new version is nicer in some ways, but I really hate loudly the lack of a simplified way to view your confirmed showings , the old ui is much less busy when on a phone in a car. The attached image is the current ui and it’s so much easier to read

    3 votes

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    0 comments  ·  Dashboard  ·  Admin →
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