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18 results found

  1. As a User, I Would LIke an Easier to Use ShowingCart

    I miss the ShowingCart feature very much. Scheduling multiple showings for a single buyer is much clunkier than the previous version. I also find adding "other" non-listing stops and then modifying them much more difficult. I use the old ShowingCart feature with ease. This is not user friendly. For example, I have put in 5 stops, 3 showing and 2 non showing with times but do not see a way to now submit those requests all at the same time. It looks like I have to do it individually since I saved it for later before submitting the requests. The…

    42 votes

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    9 comments  ·  Scheduling  ·  Admin →
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  2. As an Agent, I Would Like to Schedule an Open House in Next Gen

    As an agent I wish I could code a showing as an open house to the seller and that this would also highlight if an agent tried to book an appointment at the same time.

    Open houses should display in a different color/style so that it is easily seen when viewing reports, attempting to schedule, or reviewing associated activity.

    23 votes

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    5 comments  ·  Scheduling  ·  Admin →
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  3. As an Agent, I Would Like My State License Number to Be a Default

    Agents would like to identify and keep state license number in as default.

    13 votes

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    4 comments  ·  Scheduling  ·  Admin →
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  4. As An Agent, I Think that the New Scheduling Experience is too Complicated in Next Gen

    The new scheduling process may seem a bit more complicated to some agents who prefer fewer steps.

    Users mention Function over form.

    8 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  5. As an Agent, I Want a Printout of Showing Directions

    Agents would like to print out showing directions. In some cases, it is for a record and in others its a backup. Having a printed copy solves issues like offline or low power.

    5 votes

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  6. As A User, I Think the Scheduling Screen does not show enough information

    An agent has indicated that the scheduling screen was too large. They had to reduce the size to see everything. Agents want to see more of the day and dates available to schedule. They may not (and often are not) be scheduling for a few hours from now and rather are planning for later showings.

    Design refers to having content "above the fold" as some users do not scroll or may not scroll.

    5 votes

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  7. As a User, I Would Like Additional Showing Durations

    Users express a need to have additional showing durations. For instance 20 Minutes.

    Other ideas for Classic pointed at having the entire 5-minute range available. Example:
    5 min
    10 min
    15 min
    20 min

    etc

    5 votes

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  8. As an Agent, I Would Like the Buyers Agreement Reminder to appear less frequently

    Is it possible to get rid of the notification about buyers agreements. I understand reading it once but to have it pop up everytime is quite annoying.

    3 votes

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  9. As a User, I Want to See Listings I Save in Next Gen, Appear in the Classic View

    If I use the new generation experience and have showings in "carts" but not requested yet, they do not show up on the old experience what so ever. I don't have any upcoming showings to test and request in the next generation to see if they pop up in the old generation at this time.

    3 votes

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  10. As an Agent, The Scheduling Process Should Be Simpler

    As an agent, how do a schedule a showing? The dashboard is very confusing. It should be the fist thing we see and staight forward.

    3 votes

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  11. As an Agent, I would like to schedule on behalf of others in Next Gen

    Agents would like to enter showings on behalf of other agents. In some cases agents call or use different methods to ask for showings. The listing side would like to keep track of them in Next Gen

    2 votes

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  12. As an Agent, I am Confused When I Don't see an Appointment Confirmation pop-up

    Agents would like something definitive when an appointment is confirmed. While toasts and banners are in the right direction, they can be missed. Some agents want a popup or something more "visible" to identify that things are complete.

    2 votes

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  13. As an Agent, I am Confused Because I Do not See the Submit Button

    When scheduling an agent could be confused because they cannot see the submit button. There is nothing obvious that tells them to scroll down to submit.

    2 votes

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  14. As a User, I Want to Schedule in 5 Minute Increments

    I would like to be able to schedule in 5 minute increments when doing a tour of multiple homes. If not there will be a lot of wasted time in between showings.

    Thank you.

    1 vote

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  15. As a Non-ShowingTime User, I would like to request Showings via a Website

    Some users who dont use ShowingTime would like to be able to request a showing from a calendar. This would give us.the ability to allow non-customers to schedule on listings in ShowingTime

    1 vote

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  16. As an Agent, I Prefer to Click on Times to Schedule Appointments rather than Scroll

    An agent prefers to click on time blocks (Old scheduling screen/ShowingAlert style)

    1 vote

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  17. As an Agent, I Find the Add Buyer Steps Confusing when Scheduling a Showing

    An agent has indicated that adding a client to an appointment while scheduling was difficult. He was unable to scroll/locate him easily the second time.

    1 vote

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  18. As an Agent, I Think I Should Select a Time Before Adding Buyers

    For many agents, adding a buyer is not wanted or required. They think that having it on the screen first and so large draws more focus than it should.

    1 vote

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