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200 results found

  1. As a Next Gen User, I Want to Know the Address That a Buyers Agent Has Submitted Feedback On

    In Next gen, a listing agent is unaware what property the buyers agent is submitting feedback on. We need to display the address

    1 vote

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    0 comments  ·  Feedback  ·  Admin →
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  2. As an Agent using Next Gen, I Often Select listings when i mean to Scroll

    Users accidentally select a listing in next gen when they are trying to scroll.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. As an Agent, I Would Like the Default View for Feedback to be the Last 7 Days

    Default feedback page to show requests from last 7 days. Currently seems to default to the last time the app was opened so feedback requests since then do not appear until explicitly searched for. I’ve attached a screenshot of what would be helpful to see, (but didn’t take one to show how it is currently.)

    1 vote

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    0 comments  ·  Feedback  ·  Admin →
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  4. As an Agent, I Would Like to Copy Agent Contact Information

    Under feedback Ability to copy the email and phone number of the showing agent so I can easily paste into my CRM. Currently it opens a link to call via computer or sets up a send email.

    2 votes

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    0 comments  ·  Contacts  ·  Admin →
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  5. As an Agent, I Would Like 15 minute increments for default showing times.

    Need 15 or 30 min increments on default showing times for listings as well as the ability to select a range of dates for custom rules.

    1 vote

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  6. As an Agent, I Would like To See the Access Notes and Alarm Location Always Expanded

    Have the Access Notes and Location on the page, not a drop down. Too many clicks currently. There is more than enough blank space on the page to have several lines of notes, at least, without having to drop down for more info.

    1 vote

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  7. As a Next Gen User, I Need to Make Changes to the Listing Details

    Agents are requesting the ability to make changes to the listing details of their listings

    5 votes

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    0 comments  ·  Listings  ·  Admin →
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  8. As An Agent, I Think that the New Scheduling Experience is too Complicated in Next Gen

    The new scheduling process may seem a bit more complicated to some agents who prefer fewer steps.

    Users mention Function over form.

    19 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  9. As an Agent, I Want to See All of My Listings, Owners and Occupants in a Single View

    Agents are used to the Search for Listing Page which shows basic information about their listings. Staff members can see the whole list of listings for the office, but an agent finds value in the list as well.

    In Next Gen this view does not exist yet but users would like it added.

    2 votes

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    0 comments  ·  Listings  ·  Admin →
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  10. As a User, I Want the Agent's Name on the Feedback view

    Agents would like to see the buyer's agent information when reviewing feedback that has been submitted. Right now, the Buyer's agent name is in small font on the initial screen and not visible when they open the feedback in next gen.

    1 vote

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    0 comments  ·  Feedback  ·  Admin →
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  11. As an Agent, I would like to schedule on behalf of others in Next Gen

    Agents would like to enter showings on behalf of other agents. In some cases agents call or use different methods to ask for showings. The listing side would like to keep track of them in Next Gen

    3 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  12. As a User, I'd Like an Offline mode

    Ideally the showing instructions / access details should be available when i don't have cell service.

    2 votes

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    1 comment  ·  Mobile  ·  Admin →
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  13. As an Agent, I want to see the Map view and Availability screen in the same view

    I would prefer to be able to see the map view in a smaller widow and the availablity at the same time.

    1 vote

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  14. As an Agent, I want the Scheduling Calendar to only Show "Today" and Future dates

    Agents do not want others to scroll back in history to display past dates or times.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  15. As an Agent, I Would Like ALL Offers Published for the Seller

    Agents would like to automatically publish all offers to the seller for some listings.

    In some markets, sellers are doing the work and just use an agent to list their home in the MLS for more exposure. For situations like this the agent often wants the "Behind the Scenes" work to be passed on to the seller automatically

    2 votes

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    2 comments  ·  Offers  ·  Admin →
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  16. As a User, I Would Like to Pause My Service

    Some users want to pause or stop their ShowingTime account for a while

    4 votes

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    0 comments  ·  Service  ·  Admin →
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  17. As an Agent, I Would Like to Receive a Notification When a Lockbox Enters an Off-Market/Non-showable Status

    When a listing changes status, agents would like to be notified if a lockbox is still attached to that listing. This would serve as part of the listing lifecycle to both notify an agent that they may be able to move the lockbox and/or to make sure any additional steps are taken care of for the lockbox/listing

    1 vote

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    0 comments  ·  Listings  ·  Admin →
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  18. As a User, I Like the Next Gen App/Experience

    Users often leave praise for the app or experience. We track them here.

    3 votes

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  19. As a Next Gen user, I think that the dashboard should be customizable

    You need to allow us to set up our OWN default views. The dashboard view is absolutely dreadful and to then not be able to customize the way it opens to the view I'm used to seeing sucks. I don't want to have to toggle on the dashboard to see MY showings or MY Listings. It was so much simpler before when there was a synopsis for BOTH on the same page. I want to default to seeing the AGENDA view, not the calendar view. And I really don't understand why when new "improved" websites are created the make everything…

    2 votes

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    1 comment  ·  Dashboard  ·  Admin →
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  20. As a Next Gen user, I want to Setup Multi Unit Properties

    Users are looking to set multi-unit properties in next gne

    2 votes

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    0 comments  ·  Listings  ·  Admin →
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