Next Generation
297 results found
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As an Agent using Next Gen, I Often Select listings when i mean to Scroll
Users accidentally select a listing in next gen when they are trying to scroll.
1 vote -
As An Agent, I Think that the New Scheduling Experience is too Complicated in Next Gen
The new scheduling process may seem a bit more complicated to some agents who prefer fewer steps.
Users mention Function over form.
25 votes -
As an Agent, I Would Like the Default View for Feedback to be the Last 7 Days
Default feedback page to show requests from last 7 days. Currently seems to default to the last time the app was opened so feedback requests since then do not appear until explicitly searched for. I’ve attached a screenshot of what would be helpful to see, (but didn’t take one to show how it is currently.)
1 vote -
As an Agent, I Would Like to Copy Agent Contact Information
Under feedback Ability to copy the email and phone number of the showing agent so I can easily paste into my CRM. Currently it opens a link to call via computer or sets up a send email.
2 votes -
As an Agent, I Would like To See the Access Notes and Alarm Location Always Expanded
Have the Access Notes and Location on the page, not a drop down. Too many clicks currently. There is more than enough blank space on the page to have several lines of notes, at least, without having to drop down for more info.
1 vote -
As an Agent, I Would Like ALL Offers Published for the Seller
Agents would like to automatically publish all offers to the seller for some listings.
In some markets, sellers are doing the work and just use an agent to list their home in the MLS for more exposure. For situations like this the agent often wants the "Behind the Scenes" work to be passed on to the seller automatically
4 votes -
As a User, I Would Like to Pause My Service
Some users want to pause or stop their ShowingTime account for a while
6 votes -
As an Agent, I Want to See All of My Listings, Owners and Occupants in a Single View
Agents are used to the Search for Listing Page which shows basic information about their listings. Staff members can see the whole list of listings for the office, but an agent finds value in the list as well.
In Next Gen this view does not exist yet but users would like it added.
2 votes -
2 votes
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As a User, I Want the Agent's Name on the Feedback view
Agents would like to see the buyer's agent information when reviewing feedback that has been submitted. Right now, the Buyer's agent name is in small font on the initial screen and not visible when they open the feedback in next gen.
1 vote -
As a Non-ShowingTime User, I would like to request Showings via a Website
Some users who dont use ShowingTime would like to be able to request a showing from a calendar. This would give us.the ability to allow non-customers to schedule on listings in ShowingTime
4 votes -
As an Agent, I would like to schedule on behalf of others in Next Gen
Agents would like to enter showings on behalf of other agents. In some cases agents call or use different methods to ask for showings. The listing side would like to keep track of them in Next Gen
3 votes -
As a User, I Like the Next Gen App/Experience
Users often leave praise for the app or experience. We track them here.
4 votes -
As a User, I'd Like an Offline mode
Ideally the showing instructions / access details should be available when i don't have cell service.
2 votes -
As an Agent, I want to see the Map view and Availability screen in the same view
I would prefer to be able to see the map view in a smaller widow and the availablity at the same time.
1 vote -
As an Agent, I want the Scheduling Calendar to only Show "Today" and Future dates
Agents do not want others to scroll back in history to display past dates or times.
1 vote -
As an Agent, I Would Like to Receive a Notification When a Lockbox Enters an Off-Market/Non-showable Status
When a listing changes status, agents would like to be notified if a lockbox is still attached to that listing. This would serve as part of the listing lifecycle to both notify an agent that they may be able to move the lockbox and/or to make sure any additional steps are taken care of for the lockbox/listing
1 vote -
As a Next Gen User, I Want to Create Tasks in Next Gen
Some users would like to use the dashboard for tasks.
3 votes -
As a User, I Want to Schedule in 5 Minute Increments
I would like to be able to schedule in 5 minute increments when doing a tour of multiple homes. If not there will be a lot of wasted time in between showings.
Thank you.
3 votes -
As a Next Gen User, I Would Like to Manually Add Inspectors /Appraisers
Agents often ask to have a way to add inspectors or appraisers to the system. In the markets where these users are a part of the MLS, we can pull them automatically with approval. but if they are not a member we need another workaround
3 votes
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