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171 results found

  1. As a User, I Want to See Listings I Save in Next Gen, Appear in the Classic View

    If I use the new generation experience and have showings in "carts" but not requested yet, they do not show up on the old experience what so ever. I don't have any upcoming showings to test and request in the next generation to see if they pop up in the old generation at this time.

    3 votes

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    0 comments  ·  Scheduling  ·  Admin →
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  2. I'd like Administrative, Staff and/or Manager functions in Next Gen

    Agents would like to access staff and manager functions in Next Gen. Being able to set up defaults, manage branding, etc. Overall Administrative functions to help run the office, check in on agents, run office level reports

    22 votes

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    0 comments  ·  Service  ·  Admin →
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  3. As a User, I would like to see the Square Footage for Land Listings

    My office sells land and the square footage is not showing. If possible, please add this feature. Thank you.

    2 votes

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    1 comment  ·  Listings  ·  Admin →
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  4. As a User, I want to see the Unavailable times when Scheduling Appointments

    A couple of comments:

    1. The calendar, unlike the current version, doesn't show currently unavailable timeslots. Being able to see unavailable timeslots helps us focus on what times work for our clients and eliminates guess work,

    2. The error message displayed when picking an unavailable timeslot is almost impossible to read! Please see attached screen capture.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  5. As an User, I Would Like to See Reminders on Offer Manager Required Fields

    When submitting an offer on the mobile app iOS and forgetting to input a certain section make it so it highlights red so the customer knows what field is exactly missing.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. As an Agent, I Would Like to Remove Listing Expiration Dates from the Listing Details

    Remove listing expiration dates. These are agent/broker/client privileged

    2 votes

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    0 comments  ·  Listings  ·  Admin →
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  7. As an Agent, The Scheduling Process Should Be Simpler

    As an agent, how do a schedule a showing? The dashboard is very confusing. It should be the fist thing we see and staight forward.

    4 votes

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  8. As an Agent, I Would Like to Schedule an Open House in Next Gen

    As an agent I wish I could code a showing as an open house to the seller and that this would also highlight if an agent tried to book an appointment at the same time.

    Open houses should display in a different color/style so that it is easily seen when viewing reports, attempting to schedule, or reviewing associated activity.

    25 votes

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    6 comments  ·  Scheduling  ·  Admin →
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  9. As an Agent, I Would Like My Sellers to See the Calendar View of Showings That I Can

    Agents would like it if their sellers could also see a calendar view of showings. The list that they see right now is not sortable and does not provide a heads-up view of the upcoming day.

    15 votes

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    0 comments  ·  Calendar  ·  Admin →
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  10. As a User, I want to know what the Criteria is for values are on the TMA Report

    TMA Report when hovering over total showings and it displays NA* include the criteria of 3 showings 3 listings - Miladin T CX

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  11. As an Agent, I Prefer to Click on Times to Schedule Appointments rather than Scroll

    An agent prefers to click on time blocks (Old scheduling screen/ShowingAlert style)

    1 vote

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  12. As an Agent, I Find the Add Buyer Steps Confusing when Scheduling a Showing

    An agent has indicated that adding a client to an appointment while scheduling was difficult. He was unable to scroll/locate him easily the second time.

    1 vote

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  13. As A User, I Think the Scheduling Screen does not show enough information

    An agent has indicated that the scheduling screen was too large. They had to reduce the size to see everything. Agents want to see more of the day and dates available to schedule. They may not (and often are not) be scheduling for a few hours from now and rather are planning for later showings.

    Design refers to having content "above the fold" as some users do not scroll or may not scroll.

    5 votes

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  14. As An Agent, I Think that the New Scheduling Experience is too Complicated in Next Gen

    The new scheduling process may seem a bit more complicated to some agents who prefer fewer steps.

    Users mention Function over form.

    17 votes

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  15. As an Agent, The Dashboard is Confusing

    It shows too much information or not enough. Overall it is as if an agent doesn't know what to do first. The appointment totals module is distracting.

    4 votes

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  16. As an Agent, I am Confused When I Don't see an Appointment Confirmation pop-up

    Agents would like something definitive when an appointment is confirmed. While toasts and banners are in the right direction, they can be missed. Some agents want a popup or something more "visible" to identify that things are complete.

    2 votes

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  17. As an Agent, I Want to Double Click on the Calendar to Schedule a Showing

    Agents would like to double click on calendar dates to schedule showings. Much like outlook and scheduling a new event.

    3 votes

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  18. As an Agent, I am Confused Because I Do not See the Submit Button

    When scheduling an agent could be confused because they cannot see the submit button. There is nothing obvious that tells them to scroll down to submit.

    2 votes

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  19. As an Agent, I Think I Should Select a Time Before Adding Buyers

    For many agents, adding a buyer is not wanted or required. They think that having it on the screen first and so large draws more focus than it should.

    1 vote

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  20. As an Agent, I Think that the Schedule A Showing button Should be Larger on the Listing Detail Page

    Agents think that the Schedule a Showing Call Out Should be Larger when they View the Listing Detail Page in Next Gen So that they are drawn to it.

    1 vote

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