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163 results found

  1. As an Agent, I Would Like My Sellers to See the Calendar View of Showings That I Can

    Agents would like it if their sellers could also see a calendar view of showings. The list that they see right now is not sortable and does not provide a heads-up view of the upcoming day.

    14 votes

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    0 comments  ·  Calendar  ·  Admin →
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  2. As a User, I want to know what the Criteria is for values are on the TMA Report

    TMA Report when hovering over total showings and it displays NA* include the criteria of 3 showings 3 listings - Miladin T CX

    1 vote

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    0 comments  ·  Reports  ·  Admin →
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  3. As an Agent, I Prefer to Click on Times to Schedule Appointments rather than Scroll

    An agent prefers to click on time blocks (Old scheduling screen/ShowingAlert style)

    1 vote

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  4. As an Agent, I Find the Add Buyer Steps Confusing when Scheduling a Showing

    An agent has indicated that adding a client to an appointment while scheduling was difficult. He was unable to scroll/locate him easily the second time.

    1 vote

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  5. As A User, I Think the Scheduling Screen does not show enough information

    An agent has indicated that the scheduling screen was too large. They had to reduce the size to see everything. Agents want to see more of the day and dates available to schedule. They may not (and often are not) be scheduling for a few hours from now and rather are planning for later showings.

    Design refers to having content "above the fold" as some users do not scroll or may not scroll.

    5 votes

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  6. As An Agent, I Think that the New Scheduling Experience is too Complicated in Next Gen

    The new scheduling process may seem a bit more complicated to some agents who prefer fewer steps.

    Users mention Function over form.

    8 votes

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  7. As an Agent, The Dashboard is Confusing

    It shows too much information or not enough. Overall it is as if an agent doesn't know what to do first. The appointment totals module is distracting.

    4 votes

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  8. As an Agent, I am Confused When I Don't see an Appointment Confirmation pop-up

    Agents would like something definitive when an appointment is confirmed. While toasts and banners are in the right direction, they can be missed. Some agents want a popup or something more "visible" to identify that things are complete.

    2 votes

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  9. As an Agent, I Want to Double Click on the Calendar to Schedule a Showing

    Agents would like to double click on calendar dates to schedule showings. Much like outlook and scheduling a new event.

    3 votes

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  10. As an Agent, I am Confused Because I Do not See the Submit Button

    When scheduling an agent could be confused because they cannot see the submit button. There is nothing obvious that tells them to scroll down to submit.

    2 votes

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  11. As an Agent, I Think I Should Select a Time Before Adding Buyers

    For many agents, adding a buyer is not wanted or required. They think that having it on the screen first and so large draws more focus than it should.

    1 vote

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  12. As an Agent, I Think that the Schedule A Showing button Should be Larger on the Listing Detail Page

    Agents think that the Schedule a Showing Call Out Should be Larger when they View the Listing Detail Page in Next Gen So that they are drawn to it.

    1 vote

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  13. 2 votes

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  14. As an Agent, I Think the Listing Photos Should resize on the LDP

    Listing agents want the photos to automatically resize and appear correctly on the LDP

    1 vote

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  15. As a Non-Agent, I want to use the app but dont need to see the extra info

    Transaction coordinators, or other agents that don't need to see the showing details, need a n app view that is tailored to them.

    1 vote

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  16. As a User, I Want to Convert a Single Showing to A Tour

    Make it where a single showing can become part of a showingcart after being requested. Clients often find other homes they want to see - and the original home that was scheduled has to be input as a random address in the showingcart to calculate drive times. If I could click on the originally requested home and it offer the option of adding additional showings/ turning it into a tour, that would be fabulous.

    24 votes

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    3 comments  ·  Tours  ·  Admin →
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  17. As A User, I Want To Add Live Video to A Scheduled Appointment

    Agents would like the ability to add live video to a scheduled appointment to handle the situation where things change and the buyer is no longer able to accompany but could do it remotely.

    3 votes

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  18. As a User, I'd Like to Save Messages/Communications to Send Later

    Users would like to save messages to send them later, review them to use as a template, verify that messages were sent and who they were sent to.

    This includes In Cart, ShowingTime Messenger, etc

    1 vote

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  19. As an Agent, I Would Like to See Reports in Next Gen

    Agents would like access to Reports in Next Gen

    6 votes

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    In Development  ·  1 comment  ·  Reports  ·  Admin →
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  20. As a User, We Need A Spell check for Feedback

    Agents would like to have spell checking services in the app or website when submitting feedback.

    3 votes

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