As an Agent, I Want to See Yesterday or Previous Activity on the Dashboard
On the dashboard view when I look at the calendar, I would like to have the ability to look at yesterday or two days ago activity and not be restricted to see what happened yesterday from that calendar view
Luke Steele
shared this idea
-
Ramsy Shuffield commented
Would be very nice to view my past appointments in the app. It only allows me to display today or the future but sometimes I need to view past appointments in the app to reach out to the agent etc. This would be very nice to be able to see the past. Also, I need the ability to text agent from the screen looking at the appointment. Most of the time it only give me the ability to call or message them in the app (which I would never use and I feel no agent would ever want to use when you can just text message them). I often have to memorize their number and type it in manually.
