As a User, I Want the Entry Window for Feedback to Float So the Keyboard Does Not Get in the Way
Users would like the feedback entry window to float. The main issue was the keyboard on the phone takes up the lower half and the header was stationary and took up the upper half.
Danny (Brian) Jaggers
shared this idea
-
Gina Ralston commented
When I am trying to fill out the feedback form on a listing I’ve shown when using an iPhone in the new ShowingTime, any of the forms that have a box for free text, I cannot even see what I am writing because the screen doesn’t hold the box. The header of the listing blocks it and the iPhone keyboard blocks the view of the box and I can’t see what I’m writing at all. I have to go back to the old ShowingTime in order to be able to complete and fill out the feedback form.
-
Users cannot tell when the feedback box has focus
-
Beth Peele commented
When entering feedback on an iPhone, the message field is hidden so you cannot see what you are typing until you press done
-
Stacey Kelso-O'Connor commented
This new platform is terrible. Has frozen on me twice trying to give feedback. The phone experience is terrible having to scroll to even see the feedback where it I used to be able to see it on one screen. Wat too many graphics when scheduling. The old one was so much better. I am going to suggest to our board that we look for other vendors.
