As an agent, I don't understand how to clear action items in next gen and it is frustrating
Please remove all of my action items or provide directions on how to do so. These unscheduled appointements are still here as a a failed attempt to schedule in next generation but now can't figure out how to delete them. Should be able to select all and delete.
2
votes
AdminEmmett Moss
(Customer Experience Associate, ShowingTime)
shared this idea
