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How Do I Schedule an Appointment for a Single Listing?

You’ve got your buyer and now it's time to schedule an appointment. You can search for a listing from the listings menu or dashboard. Type in the listing address or MLS ID to start your search.


You may be able to select listings from nearby markets.



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Some listings may not be accepting showings, however, you can still review certain details of the listings.


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You can see information like room sizes, garage information, and school district information if it is available to ShowingTime.


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You can sort the list by Price, number of bedrooms, bathrooms, or square footage. You will be able to filter by Listing Type, Days on market, and other variables. Choose Apply to set the filters.



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When you find the property you want to schedule on, select the Schedule Showing icon on the right.


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The appointment screen and the property's availability will be shown. A listing may not be available because of lead times, appointment restrictions, status changes, or other appointments already scheduled. To get started, (1) select the date and time of the appointment.


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Then you can (2) add a buyer. In some markets, it may be required to add the buyer's name to the appointment. When added, you can filter the list to see other appointments scheduled with the same buyer on the calendar as a preview.


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You can select (3) the time of the appointment from the drop down or on the appointment calendar


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You can update the appointment type, send a message to the listing agent, add a note or view listing details by clicking the three dots.


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You can select from showings, inspections, appraisals, walk-throughs, or previews. A toggle will allow you to indicate if this is a repeat showing. When you select the Inspection type, you can narrow it down by other pre-defined inspection choices.



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You can save the appointment request for later if you want to plan a tour or return to finish setting up the appointment later, or you can submit the request.


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Appointments you save for later will not take into account the up-to-date status or availability. The listing time you selected may no longer be available when you submit the request. In some markets, agents may be asked to select agency types, indicate that they have access to lockboxes or are licensed to request showings in a given area.
In some markets, there may be a pre-scheduling form with information to review. These often provide additional information about the process and can be necessary steps to get the appointment confirmed.

Because owners and occupants may still live in the listing you should consider the appointment to be unconfirmed until you are notified. While some appointment types are immediately confirmed, others may take a little time.
When you return to the appointment, you will see options (4) to get directions, see the map, or modify the appointment.


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You can reschedule or cancel the appointment, or notify your client and the agent that you are running late or early. On this screen you can (5) review the access details and (6) showing instructions.


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Additional notes can be added for your clients, and you can view the listing agent and their contact information.


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ShowingTime Secure Access requires that you use the ShowingTime app to see the access details during the appointment window.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 7am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 888-367-4009
Email: support@showingtime.com

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